Frequently Asked Questions
Session Notes & Proceedings
Who Can Attend New York Vet?
New York Vet is for the whole practice team! With full theaters of content for hospital managers, veterinary nurses and the wider practice team, there's quality learning for everyone. So what are you waiting for? Join us at New York Vet this year for your high-quality, low-cost CE and bring your colleagues along to share this extraordinary experience!
- Veterinary Nurses
- Veterinary Assistants
- Practice Owners/Manager
What Happens After I Signed Up For The Conference?
Once you are registered you will:
- Receive a confirmation with your registration code and receipt.
- Be the first to hear about program and speaker updates.
- Get exclusive news and discounts from our exhibitors.
- Your attendee badge will arrive in the mail before the conference. (Mailing commences October 7)
How Can I Make Changes To My Registration?
You can edit your registration details any time by calling us at +1 646-437-9080 or emailing firstname.lastname@example.org.
Please be aware that we send our tickets by mail prior to the conference. You may edit your details until October 18 to receive your amended ticket by mail. Alternatively you can also amend your ticket onsite.
How Much Does It Cost To Attend?
Please refer to our pricing table below. The sooner you register, the more you save. Prices increase as the conference date nears.
Please contact us by calling us at +1 646-437-9080 or emailing email@example.com if you wish to only attend the exhibit hall or would like to book a student ticket or inquire about a group booking.
What Is Included In My Conference Pass?
Your full conference pass provides you with unrestricted access to all content at New York Vet including:
- CE verification
- The full Clinical CE program in Clinical Theaters 1, 2 & 3
- The full business and practice management program
- Action packed Innovation Showcase theaters
- Networking Reception on Thursday
- Access to Conference Proceedings (available with VIN)
- Full access to the New York Vet Exhibition
- Lunch and Beverages (please contact us for dietary requirements)
When Will I Receive My Ticket?
Your ticket(s) are being sent prior to the show via mail. The mailing commences October 7, if you signed up after October 18 you can print your ticket onsite at the registration area using your registration code that you have been emailed previously.
Can I Cancel My Registration?
If you are not able to attend once you've registered, your pass is transferable to another member of your practice. Cancellation policy: Delegates may receive a 75% refund up until April 20, 2019, a 50% refund of the registration fee until July 31 and a 25% refund until September 27, 2019. After September 27, 2019, no refunds will be given. If you have questions, please contact us by calling us at +1 646-437-9080 or emailing firstname.lastname@example.org.
Can I Transfer My Ticket To Another Person?
How Can I Pay For My Registration Fees?
At the moment we only accept the registration via any VISA, MasterCard, American Express, Maestro and Solo. Please note that all fees need to be paid in full at the time of registration. If you have any issues registering please contact us on +1 646-437-9080 or send an email to email@example.com.
Are There Any Discounted Tickets Available?
Opening Times & Venue
Travel & Accommodation
Do you recommend any hotels?
In partnership with onPeak, we've secured discounted rates at a selection of New York hotels. Through onPeak we're able to offer you convenient and affordable options for your trip to New York Vet. onPeak is the only hotel provider endorsed by New York Vet, and we encourage you to book through them early for the best selection and price.
Phone: (866) 940 0951 Toll-Free
(312) 527 7300 Int'l
What public transport is available to use?
Purchase a MetroCard at any subway station - including the 34th Street-Hudson Yard Station with the new 7 line extension, just across the street from the Javits Center - and you'll have instant access to the city's 24/7 subway and bus system.
Use the MTA's TripPlanner to find the quickest route to your destination.
Is there any parking available at the venue?
How can I arrive by airplane?
The New York metropolitan area is serviced by three major airports: JFK International, Newark International and LaGuardia Airport. Travel time by taxi from the airports to midtown Manhattan varies by airport.
As a registered attendee, you can access discounted flights for travel. Visit www.oneworld.com/events for discounted rates from airlines such as American Airlines, using event code OW84B18, book your flight using the Delta Airlines Website, or United Airlines with code ZHB2728674.
Visit our travel section for more information.
Do I need a VISA to attend the conference, if I am not from the United States?
Can I bring my dog to the conference?
Service Animals (as defined by the ADA) are welcome. Owners take full responsibility for their animals.
Due to venue regulations, New York Vet encourages you to attendee without your companion animal. Should you need to bring your furry friend, please contact NewYorkVet@closerstillmedia.com.
Are exhibitors collecting any personal data?
All our attendee badges are encoded with your name, address, phone, organization, and e-mail address (if applicable). Exhibitors obtain this information only if they scan your badge in the exhibition. If you do not wish to share your information, please do not have your badge scanned.
Is the conference RACE and New York State approved?
New York Vet is RACE- and NYSED-approved.
The American Association of Veterinary State Boards RACE committee has approved CloserStill Vet US LLC to continue to conduct continuing education programs.
Is the conference approved by any specialty organizations?
The Veterinary Hospital Managers Association (VHMA) has approved 21 CVPM continuing education-approved sessions to earn up to 11 credits that are are applicable to the Certified Veterinary Practice Manager (CVPM) program requirements.
How do I obtain my CE certificate?
Certificates will be available to collect from the Attendee Service Area & CE Certificate Collection at booth 588 from 11AM on the attendee’s last day.
Veterinary professionals from Texas need to complete their session tracker and bring this to the Attendee Service Area & CE Certificate Collection at booth 588 to be signed and receive their certificate.
How can I track the sessions I attend?
On page 12 of the Official Event Guide, there is the CE Tracker to assist with you recording your participation. For more information visit the Attendee Service Area & CE Certificate Collection at booth 588.
Session Notes & Proceedings
Will I be able to print my notes on site?
You will be able to print proceedings at the VIN Cyber Café in the exhibit hall. Please be aware that only a few print-outs are allowed per attendee.
Will presentations or recordings be available for purchase?
Is there any WIFI available?
Complimentary ‘@Javits Wi-Fi’ is available throughout the exhibit hall and theaters for light web surfing. We advise downloading any large files (e.g. proceedings) before arriving at New York Vet.
Is lunch included in my conference pass?
Lunch and beverage service is included as part of your attendee badge You will find vouchers in your Holiday Passport Book to be redeemed for lunch and refreshments in the hall.
Coffee, iced tea and water stations are available throughout each day within the exhibit hall.
Lunch will be served between 11:30AM – 2:00PM each day. It can be obtained with the vouchers found within your holiday passport book (included within your attendee bag). Ensure you bring the vouchers with you each day.
Are you providing childcare?
Unfortunately, day care is not available at the Javits Center. Day care is available at multiple drop-in childcare centers throughout Manhattan, such as Baby Sitter's Guild.
Baby Sitters’ Guild, established in 1940, provides in-room childcare, corporate conference back-up childcare and childcare for weddings, meetings or other events. Our sitters are from a dynamic pool of individuals with teaching, theater, art and nursing backgrounds. They all come with prior childcare experience, references and background checks. Baby Sitters’ Guild sitters arrive at each assignment with age-appropriate arts and crafts, books, toys, and games to keep the children fully engaged while in their care. Visit the reservations page on www.babysittersguild.com or call 212-682-0227 and use promo code bsg10282 to receive 5% off the hourly rate.
Where do I pick up my event materials?
Please collect your attendee bag from booth 200 in the exhibit hall; this includes the Official Event Guide, holiday passport book (lunch vouchers), notepad, pens and other information from our sponsors and partners.