JAVITS CENTER, NEW YORK, NY
NOVEMBER 7-8, 2024

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Understanding Generational Trends: How to Best Serve Clients of All Ages

09 Nov 2023
Central Park Clinical
Behavior
Understanding Generational Trends: How to Best Serve Clients of All Ages

The presentation covers strategies for improving compliance across the four main generations of current veterinary clientele, taking into account each generation’spattern ofcharacteristics, preferences, and behaviors. We will focus on understanding these differences and tailoring medical communication to create positive client experiences and improve patient outcomes. 

Speakers
Sarah Wolff, Founder & Owner - Wolff Pack Services

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