Conflict Management
Nov 06, 2024
Career Fair
This course covers essential conflict management strategies, offering practical approaches to navigate conflicts with both clients and colleagues. Attendees will gain insights into managing challenging interactions to foster a more collaborative and supportive work environment.
- Attendees will understand key strategies for managing conflicts with clients, including effective listening, empathetic communication, and maintaining professionalism.
- Attendees will learn techniques for resolving conflicts within veterinary teams, such as setting ground rules, fostering a feedback culture, and avoiding triangulation.
- By the end of the program, participants will be equipped to implement conflict management strategies to improve client interactions and enhance team dynamics.
Sponsored by:
