New York Vet 2025

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Mentorship That Matters: Growing Your People, Growing Your Practice

November 06, 2025
Business Theater I
Practice Management , CVPM Qualified , Practice Ownership

Effective mentorship isn’t just a feel-good initiative—it’s a strategic tool for developing talent, increasing retention, and driving practice growth. This engaging panel explores the real difference between training and true mentorship, with practical guidance on how to foster mentorship even in busy or resource-limited environments. Learn from real veterinary practices that have used mentorship to improve team satisfaction, client experience, and business outcomes. Whether you're building future leaders, stabilizing your workforce, or improving culture, this session will offer actionable insights to make mentorship a meaningful part of your strategy.

  • Differentiate between training and mentorship, and understand why both are essential but serve distinct purposes in team development.
  • Explore how mentorship impacts key business metrics such as employee retention, client satisfaction, and leadership pipeline health.
  • Learn practical ways to implement mentorship, even in practices that feel too busy or understaffed.
  • Hear real-world case studies showing how mentorship programs have led to measurable improvements in culture and performance.
  • Leave with a framework to build or enhance a mentorship culture, tailored to your practice’s size, structure, and goals.
Chairperson
Suzanne Thomas, BA, BS, LVT, CVT, CCFP, CVBL, Founder/CEO - Leading Veterinary Teams, LLC
Speakers
Jordana Eisenstein, DVM, CEO - EVS Pet Urgent Care
Jill Brecklin, CVT CVPM, Practice Manager - Whitney Veterinary Hospital
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Education Partners

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