5 Stars & 4 Legs: The Ongoing Chase for Perfection
The Veterinary industry is quickly changing. Customers needs are changing, expectations on pet health and wellness are shifting and pets have quickly become an integral part of the family structure. What has not changed are the benefits of focusing on your customer, anticipating their needs and providing value at every opportunity to improve loyalty and retention. Join us for an engaging panel discussion where experts explore how Veterinary professionals can deliver a 5 star experience through a better understanding of their customers to improve the health of 4 legged family members.